Privacy & data protection
Privacy Policy
This Privacy Policy explains how Nuance Agro processes personal data when you visit our website, contact us or submit a sourcing request.
Data Controller
NUANCE GIDA İTHALAT İHRACAT SAN. VE TİC. LTD. ŞTİ.Yenibaraj, Hacı Ömer Sabancı Cd No:9
01150 Seyhan/Adana
Türkiye
We process personal data only to the extent necessary to operate this website, communicate with prospective and existing business contacts, handle sourcing requests, secure our systems and understand how our website is used.
Where applicable, processing is carried out in accordance with the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK).
Information we process
Depending on how you use the website, we may process your name, company name, business email address, telephone number, country, product requirements, sourcing information and other information you voluntarily provide.
When you visit the website, technical data may also be processed, including IP address, browser type, operating system, date and time of access, referring page and requested pages or files.
Contact and sourcing forms
Our website provides contact and sourcing request forms. If you use a form, we process the information you provide in order to review and respond to your enquiry, communicate with you and, where applicable, prepare or perform a business relationship.
Where the GDPR applies, processing may be based on Article 6(1)(b) GDPR for pre-contractual measures or contractual relationships and, where applicable, Article 6(1)(f) GDPR based on our legitimate interest in handling business enquiries.
Website hosting and server logs
For the technical operation and delivery of this website, we use external hosting and IT service providers. In this context, technical information such as IP addresses, access times, requested pages, browser information and server log data may be processed.
The processing serves the secure and reliable provision of the website, troubleshooting, system security and protection against misuse.
Cookies and consent management
Our website uses cookies and similar technologies. Technically necessary cookies may be used to provide security, language settings, essential website functions and storage of privacy preferences.
Optional analytics or marketing technologies are activated only where legally permitted and, where required, after you have provided consent through our consent management system.
You can change or withdraw your consent at any time through the cookie or privacy settings available on the website.
Google Tag Manager
We use Google Tag Manager to manage website tags and to control the integration of services such as Google Analytics.
The data processing that takes place depends on the services configured through Google Tag Manager. Non-essential analytics or marketing tags are configured to operate in accordance with the consent choice made by the visitor.
Google Analytics 4
We use Google Analytics 4 to obtain statistical information about the use of our website and to improve its content and functionality.
Depending on the configuration and consent status, Google Analytics may process information such as page views, sessions, approximate location, browser and device information and identifiers stored in first-party cookies such as _ga.
Where legally required, Google Analytics is activated only after you have provided consent. Where the GDPR applies, the legal basis is Article 6(1)(a) GDPR.
Recipients and service providers
We may use external service providers for hosting, website maintenance, email communication, form processing, analytics, consent management and other technical services.
These providers receive or process personal data only to the extent necessary to provide the respective service and, where required, on the basis of appropriate contractual arrangements.
We do not sell personal data.
International data transfers
Some service providers, including providers of analytics or technical infrastructure, may process personal data outside Türkiye or the European Economic Area.
Where legally required, international transfers are based on appropriate safeguards or other legally recognised transfer mechanisms. The applicable safeguards depend on the service provider and the countries involved.
Data retention
Personal data is retained only for as long as necessary for the purpose for which it was collected or for as long as required by applicable legal, tax, accounting or contractual retention obligations.
Business enquiries that do not result in a contractual relationship are deleted or anonymised when they are no longer required, subject to applicable retention obligations.
Your rights
Depending on the law applicable to you, you may have rights including access to your personal data, correction, deletion, restriction of processing, data portability and information about the processing of your data.
You may also have the right to object to certain processing activities and to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Requests can be sent to info@nuanceagro.com.
Complaints and supervisory authorities
If the GDPR applies, you have the right to lodge a complaint with a competent data protection supervisory authority.
Where Turkish data protection law applies, you may also have rights and remedies under Law No. 6698 on the Protection of Personal Data (KVKK).
Data security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no transmission of information over the internet can be guaranteed to be completely secure.
Changes to this Privacy Policy
We may update this Privacy Policy where necessary due to changes in our website, services, technical systems or legal requirements.
The current version published on this website applies.
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